Terms & Conditions

Terms & Conditions

Introduction

These Terms & Conditions govern the use of services provided by PROVIDUS IMMIGRATION. By using our services, you agree to comply with these terms.

Service Scope

We provide immigration consultation and guidance services for visas, permanent residency, study permits, tourist visas, and related documentation support. Final approval decisions are solely made by the respective immigration authorities.

Client Responsibilities

Clients are responsible for:

  • Providing accurate and genuine information
  • Submitting required documents within the requested timelines
  • Cooperating during the application process
  • Informing us of any changes in personal or professional information

Fees & Payments

All service fees must be paid as agreed before processing begins. Government fees, biometric charges, medical fees, courier charges, and third-party expenses are separate unless specifically mentioned.

No Guarantee Clause

While we strive to provide professional guidance and accurate assistance, PROVIDUS IMMIGRATION does not guarantee visa approval, permanent residency approval, or processing timelines, as these decisions are controlled by immigration authorities.

Refund Policy

Service fees paid for consultation, documentation, or processing are generally non-refundable once work has commenced, unless otherwise agreed in writing.

Limitation of Liability

We are not liable for delays, rejections, policy changes, or losses caused by government authorities, embassies, or third-party institutions.

Intellectual Property

All website content, logos, branding, and materials belonging to PROVIDUS IMMIGRATION are protected and may not be copied or reproduced without permission.

Governing Law

These Terms & Conditions shall be governed by applicable local laws and regulations.

Contact Information

For any questions regarding our Privacy Policy or Terms & Conditions, please contact PROVIDUS IMMIGRATION through our official communication channels.